Welcome to Orgenik Bulk. We value your privacy and are committed to protecting your personal information. This policy (“Privacy Policy”) explains how Orgenik E-commerce Private Limited collect, use, disclose, and safeguard your information when you visit our webPlatform [www.orgenikbulk.com] (the “Platform”) or use our services. In this Privacy Policy, “Orgenik Bulk”,”we”,”us”, and “our” refers to Orgenik E-commerce Private Limited.

ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND POLICIES UNDER THESE PRIVACY POLICY, SO PLEASE READ THE POLICIES CAREFULLY BEFORE PROCEEDING. IF YOU DO NOT AGREE TO THESE POLCIES, WE REQUEST YOU NOT TO USE OR ACCESS OUR PLATFORM.

1) Information We Collect:

1.1 We may collect information about you in a variety of ways. The information we may collect on the Platform includes:

Personal Data:

• Name (Full Name, First Name, Last Name)
• Email Address
• Mobile Number
• Billing and Shipping Address

Derivative Data:

• Information our servers automatically collect when you use or access the Platform, such as your IP address, browser, type, operating system, access times, and the pages you have viewed directly before and after accessing the Platform.

Financial Data:

• Financial information is collected and stored by the payment gateway provider companies. We can only access payment mode details, such as whether the payment was made via Cash on Delivery, Debit Card, Credit Card, Net Banking, UPI, etc., but can view only partial payment information.
• Financial information for payments made directly into our bank account. This may include details such as the name of the payer, bank account number, and transaction reference number.

Mobile Service Data:

• Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Platform from a mobile device.

Third-Party Data:

• Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Platform permission to access this information.

2) Use of Your Information:

2.1 Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Platform to:

• Create and manage your account
• Process your transactions and send you related information, including purchase confirmations and invoices.
• Deliver the products and services you request
• Manage and fulfill orders, returns, and exchanges.
• Improve the Platform and optimize your user experience.
• Send you marketing communications, including newsletters and promotional offers.
• Respond to your complaints, questions, and requests, and provide customer service.
• Monitor and analyze usage and trends to improve your experience with the Platform.
• Detect, prevent, and address technical issues.

3) Disclosure of Your Information:

3.1 We may share your information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights:

• If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Business Transfers:

• We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third Party Service Providers:

• We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, marketing assistance, logistics agencies, and our sellers or brands listed on our Platform.

Affiliates:

• We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

Other Third Parties:

• We may share your information with advertisers and investors for the purpose of conducting general business analysis.

With Your Consent:

• We may disclose your personal information for any other purpose with your consent.
  
  

4) Security of Your Information:

4.1 We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5) Policy for Children:

5.1 We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us.

6) Options Regarding Your Information:

6.1 Account Information:
You may at any time review or change the information in your account or terminate your account by:

• Logging into your account settings and request for delete of your account.
• Contacting us using the contact information provided below.

6.2 Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

6.3 By deleting your account, you will not be able to access any of your account data.

6.4 Emails and Communications:
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

• Noting your preferences at the time you register your account with the Platform
• Contacting us using the contact information provided below.

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

7) Cookies:

7.1 We may use cookies, and other tracking technologies on the Platform to help customize the Platform and improve your experience. When you access the Platform, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Platform. 

8) Phishing and Online Fraud Warning:

8.1 If you receive an email, call, or message from a person or association claiming to be from Orgenik Bulk and seeking any sensitive data such as debit/credit card PIN, net-banking or mobile banking password, we request you never provide such information. Orgenik Bulk will never ask for such sensitive information via unsolicited communication.

9) Contact Us:

9.1 If you have questions or comments about this Privacy Policy, please contact us at: help@orgenikbulk.com